At Edwards Managed Technology Computer Consulting, we strive to maintain the utmost highest principles and values that aid in building close relationships with our clients. Those principles and values that guide us are:
Exceeding Expectations
- A satisfied customer is not enough, which is why our motto is Rethink IT. We strive to not just meet expectations, but go beyond and partner with our clients to ensure they are successful through the use of IT.
- Providing the customer with a friendly and knowledgeable experience while avoiding a lot of tech jargon and trying to stick to common and simpler language when discussing technical issues.
Integrity
- Doing what we say we are going to do. We stand by what we say and if something is wrong, we will make it right.
- Building relationships with all of our clients on trust, understanding and strong communications.
Passion
- Enjoying what we do.
- Letting our passion assist us in providing great solutions and being a great IT partner to work with.
- Sharing our excitement; attitudes are contagious.
Teamwork
- Helping others to balance responsibilities to reach the goal.
- Individual strength and experience culminate in building team strength.
Ownership
- Being self-sufficient.
- Keeping clients informed and involved in a timely manner.
- Helping you grow your business as if it is our own.
- Taking responsibility for our actions.
Speed
- Working in a fast and efficient manner.
- Working efficiently through multi-tasking.
- Staying proactive and being prepared for the unseen.
- Making accurate and quick decisions.
Quality
- Consistently being the best at what we do.
- Following through with clients as promised.
- Ensuring “Done in One” service through quality checking.—don’t like this
- Only recommending “best in class” products and services.
Community
- Supporting the community we live and work in and giving back whenever possible.
- Using our talents to help and educate others.
- Being an advocate of environmental responsibility.
